Terms of Service

Last updated: 5 August 2026

These Terms govern your use of www.hijack.co.in ("Hijack", "the Service"), operated by Jack Stephen Tucker, a sole proprietor in India, registered under Udyam registration number UDYAM-GA-0061593, with place of business at 179, Lane 2A, Alto Bella Vista, Sangolda, Porvorim, Bardez, Goa 403511, India ("we", "us", "the Performer").

By using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. What the Service is

Hijack is operated by a single independent live-performance musician. It allows guests attending a live performance by the Performer to submit song requests, and to pay a service fee for a request where they choose to do so.

The Service is not a marketplace. It does not connect guests with third-party performers, does not process payments on behalf of any other person, and does not take a commission from any third party. All payments made through the Service are made directly to the Performer for the Performer's own services.

2. Eligibility

You must be 18 years of age or older to use the Service and to make any payment through it. By using the Service you confirm that you meet this requirement. We do not knowingly permit use of the Service by anyone under 18.

You must be physically present at a venue where the Performer is performing, during that performance, in order to submit a request.

3. What a song request is

A song request is a request that the Performer perform a specific song during a live performance. Requests may be submitted in three ways:

• Standard request — a request submitted with a service fee, placed in the request queue in the order received.
• Priority request — a request submitted with a higher service fee, placed ahead of standard requests in the queue.
• Free request — a request submitted without payment, considered at the Performer's discretion after paid requests.

Requests may include an optional message to the Performer.

4. What you receive, and what is not guaranteed

A request is a request, not a purchase of a guaranteed performance.

Submitting a request — including a paid or priority request — does not guarantee that the song will be performed. The Performer may accept or decline any request for any reason, including:

• the song is not in the Performer's repertoire;
• the song is unsuitable for the venue, audience, or point in the set;
• the performance ends before the request is reached;
• the request contains offensive, discriminatory, harassing, or unlawful content;
• the venue or event organiser objects.

A priority request purchases a higher position in the request queue. It does not purchase a guarantee of performance. Priority requests are subject to the same right of decline, and the same full refund on decline.

5. Fees

Fees for each request type are listed on our Pricing page. Fees are displayed in Indian Rupees (INR) and are inclusive of all applicable taxes. The fee shown at the point of payment is the fee you will be charged.

6. Payment

Payments are processed by our payment provider, a payment aggregator authorised by the Reserve Bank of India. We do not collect, store, or have access to your card number, UPI PIN, bank credentials, or any other payment authentication data.

Funds are settled to the Performer's own bank account. We do not hold funds on behalf of any third party.

7. Acceptable use

You agree not to:

• submit requests containing content that is unlawful, obscene, defamatory, harassing, discriminatory, or that infringes any third party's rights;
• submit requests that identify or target any individual without their consent;
• use the Service to advertise, solicit, or promote any product or service;
• attempt to interfere with, disrupt, reverse-engineer, or gain unauthorised access to the Service;
• submit automated or bulk requests.

We may decline any request, refund any payment, and restrict access to the Service where we reasonably believe these Terms have been breached.

8. Messages you submit

Messages submitted with a request may be displayed publicly on screens at the venue and on the Service's request queue. Do not submit anything you would not want displayed publicly. We may decline to display, or may edit or remove, any message at our discretion.

9. Intellectual property

The Hijack name, branding, interface, and software are owned by Jack Stephen Tucker. Song titles and recordings referenced in the Service remain the property of their respective rights holders. The Service does not distribute, stream, sell, or reproduce any musical recording. Public performance licensing at the venue is the responsibility of the venue and the Performer under applicable Indian law.

10. Availability

The Service is provided on an "as available" basis. It depends on network connectivity at the venue and on third-party payment infrastructure. We do not warrant uninterrupted or error-free operation. If the Service becomes unavailable after you have paid and your request cannot be performed, the fee is refunded in full.

11. Limitation of liability

To the maximum extent permitted under applicable Indian law, our total liability to you in connection with the Service is limited to the total amount you paid through the Service in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability under the Consumer Protection Act, 2019.

12. Grievances

If you have a complaint about the Service, contact our Grievance Officer:

Jack Stephen Tucker
Email: info@hijack.co.in
Phone: +91 70211 95951
Address: 179, Lane 2A, Alto Bella Vista, Sangolda, Porvorim, Bardez, Goa 403511, India

We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.

13. Changes to these Terms

We may update these Terms. The current version is always available at this page with the "Last updated" date above. Continued use of the Service after a change constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of India. The courts at Bardez, Goa have exclusive jurisdiction over any dispute arising from them.

15. Contact

Jack Stephen Tucker
179, Lane 2A, Alto Bella Vista, Sangolda, Porvorim, Bardez, Goa 403511, India
Email: info@hijack.co.in
Phone: +91 70211 95951